Home / News / News Releases / 2020 / Information about COVID-19

Information about COVID-19

Published:

updated December 31, 2021

Visitor Policy

The situation surrounding COVID-19 continues to evolve and changes are occurring rapidly. As a result, we are restricting visitation across all of our facilities beginning today, December 29, 2021. These restrictions include:

  • No visitors are permitted in our Emergency Departments, including in the waiting rooms.
  • Visitors will not be permitted in inpatient areas unless clinically necessary as determined by the health care team.
  • In the maternity units, patients are permitted to have one support person with them. That person may stay through the labor and until the mother is discharged from the hospital.
  • For outpatient (non-hospital) appointments, one support person may accompany the patient if their physical health requires assistance.
  • For outpatient (non-hospital) surgeries, one support person is permitted to drop the patient off for check-in and then pick up the patient when they are ready to go home.

Any approved visitor to our facilities must pass a risk assessment screening before entry, which includes a series of questions related to travel and respiratory symptoms. 

We recognize that interacting with friends and family can be helpful to the healing process, and strongly encourage everyone to use other forms of support such as phone calls, video chats on cell phones, or other mobile devices. We are sensitive to the separation this restriction causes our patients and their loved ones, but we believe this measure of protection is essential at this time to keep people safe.

At Crozer Health, our top priority is the health and safety of our patients, their families, and our team members. We are continuously evaluating all guidelines and procedures and adjusting as needed.

Thank you for your understanding and cooperation. 

Please Remember

Crozer-Chester Medical Center in Upland, Delaware County Memorial Hospital in Drexel Hill, and Taylor Hospital in Ridley Park are open and continue to serve the health needs of Delaware County and surrounding areas. Emergency departments are open 24/7 at these hospitals, and at Springfield Hospital.

Screening and Face Masks Required

Everyone must wear a face mask in our facilities, per guidelines from the Pennsylvania Department of Health (DOH). Upon entering our facilities, you will be screened and supplied with a face mask.

Vaccines

COVID-19 vaccine appointments and boosters are now open to all ages five and older. Visit our vaccine page to learn more and schedule. 

Testing

Schedule a test with Crozer Health or visit one of Delaware County's many testing locations.

Hotline

If you have questions about Crozer Health’s response to the COVID-19 health crisis, scroll down for information or call our COVID-19 Hotline at 610-447-6730.

Guidelines

The health of our patients, visitors, employees, and physicians is our highest priority during the COVID-19 health crisis. We are working closely with Pennsylvania’s Department of Health (DOH) and the Centers for Disease Control (CDC) to respond to COVID-19 cases in our community, and to rule-out suspected cases.

Please check the CDC's COVID-19 page for the latest guidelines on what to do if you've been exposes, tested positive, etc.

If You Need to Call

  • If you are trying to call a loved one’s direct bedside phone but do not know the number, call the main phone number at the pertinent hospital. Those main numbers are:
    • Crozer-Chester Medical Center – 610-447-2000
    • Delaware County Memorial Hospital – 610-284-8100
    • Springfield Hospital – 610-328-8700
    • Taylor Hospital – 610-595-6000

Event Cancelation

In the interest of safety, and in keeping with evolving guidelines, Crozer Health has limited in-person events and made those that could be virtual. Please check our calendar for more information.

Where Can I Get More Information?

The Crozer Health COVID-19 Hotline is 610-447-6730.

To learn more about the coronavirus, visit the CDC and World Health Organization websites, or use the links below to find additional resources.

Additional Resources

CDC Resources

​PA Department of Health Resources

Crozer Health Resources