Contact Us about Billing & Payment

Billing and Payment Contacts

Questions about your physician or hospital bill?  We are happy to help.

Hospital Bill Inquiries

Phone: 610- 616-0173

Toll-Free: 877-884-1564

Physician Bill Inquiries

Phone: 610- 596-4934

Toll-Free: 855-335-6125

Hours of Operation

• Monday through Thursday, 8 a.m. to 8 p.m.
• Friday, 8 a.m. to 5 p.m.

Financial Counseling

Questions about Health Insurance, CarePricer, or CarePayment?

Crozer Health provides Certified Application Counselors specifically educated to help consumers:

• Insurance questions:
  • Understand their eligibility for the Marketplace
  • Identify and compare their coverage options
  • Select health coverage that best fits their budget and specific needs
  • Enroll in a plan
  • Refer them to additional resources if needed. 
• CarePricer out-of-pocket cost estimator
• CarePayment medical expense payment plan

To ask a question or request information, send an email to FinancialCounselor@crozer.org or contact the health system as follows:

Crozer-Chester Medical Center

Phone: 610-447-2336
Hours: 8 a.m. - 4:30 p.m.

Delaware County Memorial Hospital

Phone: 610-394-1720, 
Hours: 8 a.m. - 4:30 p.m.

Springfield Hospital

Phone: 610-328-8758
Hours: 8 a.m. - 4:30 p.m.

Taylor Hospital

Phone: 610-595-6101
Hours: 7 a.m. - 3:30 p.m.

Crozer Health Medical Group Physicians

Phone: 610-490-7900
Hours: 8 a.m. - 4:30 p.m.

Dedicated Assistance Line

Crozer Healthprovides a dedicated assistance line for persons with a disability and older adults. Please contact 1-800-254-7539.

Note: If you do not connect with a Crozer Health Certified Application Counselor, please leave a VoiceMail message. Someone will get back to you the next business day.